Privacy Policy

This Privacy Policy is meant to help you understand what information we collect, why we collect it, and how you can update, manage, export, and delete your information.

Our Terms of Use reflect the way Reroles work. These terms establish what you can expect from us as you use Reroles, and what we expect from you.

Updated On: 7 April 2023

Introduction

Reroles values the trust our users and customers place in us when they give us access to their Personal Data. This Privacy Policy describes how we work to maintain that trust and protect that information.

Our Privacy Policy details how we collect, use, and disclose the Personal and Non-Personal Data we collect from and about you when you access or use our online and/or mobile websites, applications, services, and software, interactions with us on the phone or in person, or, where permitted by applicable law and in line with this Privacy Policy, that we obtain from publicly available sources or third-party sources.

The Scope of Reroles' Privacy Policy

This Privacy Policy covers data that we collect through the Sites, directly from data subjects, or that we obtain from third parties. In cases where you follow a link to a third-party website, you are no longer covered by our Privacy Policy, and any data collection or processing activity that takes place on that website will be governed by that website’s own privacy policy. We only collect data on the Sites that display a direct link to this Privacy Policy.

The Sites are not for use by anyone under the age of 16 or the applicable minimum age provided for in local laws. In all jurisdictions outside the EEA, if you are under the age of majority in your jurisdiction, you must use the Sites under the supervision of your parent, legal guardian, or responsible adult.

Data collection and use

Reroles uses different types of information in order to provide our Sites’ services, products, and features to you.  The Personal Data we collect and process may vary, depending on how you use our Sites.

If Personal Data is required, to provide particular Reroles services or features to you, it will be indicated at the time of collection. If Personal Data is required and you choose not to provide it, then the particular feature or service may not be available to you.

Information that Reroles collects

In accordance with applicable data protection laws in the EEA, controllers must have a legal basis to process information. This means we rely on different legal bases to process your information, depending on the purpose of processing outlined in this Privacy Policy.

Full details of the types of personal data we collect from you, the purpose of processing it, our processing operations, and details of the legal bases we rely upon for GDPR are detailed below.

Retention of Your Information

Where Reroles acts as a controller of your Personal Data, we retain such data until it is no longer necessary to fulfill the purpose it is being used for, as required by applicable laws,  or until you ask us to delete it.

Information on how long we retain your information, for each purpose, is set out in the following section. In determining these appropriate retention periods, we consider the purposes for which we process Personal Data and whether we can achieve those purposes through other means. We also consider the extent, nature, and sensitivity of Personal Data and our legal obligations with respect to data. Where possible, Reroles anonymizes or aggregates Personal Data, so that it can no longer be associated with or identify a user, in which case Reroles can further process the information.  

Where Reroles acts as Processor of your Personal Data, we store such data until instructed to delete it by the Controller.

Personal Data we collect from all users:

What we collect
How we use it
Why we process it
Legal basis
Retention period
Activity data – areas of the Sites you visit, where you click, scroll, hover over or otherwise interact with the Sites, and when and for how long the activity occurred.
We collect, analyze, process, and store activity data including via automated means, and in some cases record in real-time.
For fraud prevention.
To improve our Site services.
We rely on our legitimate interests in understanding how users interact with and use our Sites; and keeping our Sites safe and secure.

Activity data is monitored to prevent malicious and fraudulent activity, or Spam on our Sites .
10 years
What we collect
How we use it
Why we process it
Legal basis
Retention period
Contact information – name, phone number, and email address
We collect, process and store your contact information.
To send you marketing and transactional emails, and to send you reminders.

To contact you and provide services related to campaigns sponsored by Reroles, including posting you materials or prizes.

To establish a complaint handling system.

To contact business in order to enhance our services.
Transactional emails are sent as part of performance of a contract.

Marketing emails are sent on the basis of the legitimate interest of promoting and improving our services. Reminders of upcoming events are consent-based.
10 years
What we collect
How we use it
Why we process it
Legal basis
Retention period
Device information – IP address/device ID, user agent. We collect the name you have associated with your device, device type, telephone number, country, and any other information you choose to provide.
We collect, process and store your device information.
For fraud prevention.

To help you find more relevant Posts.
We rely on our legitimate interests in keeping our Sites safe and secure and to provide a valid and relevant service to our users.
10 years
What we collect
How we use it
Why we process it
Legal basis
Retention period
Location data
“Coarse” location data is collected and stored; “precise” location data is collected but not stored
To help you find more relevant Posts.
We only collect location data when you have not indicated that you do not wish to share it.
10 years
What we collect
How we use it
Why we process it
Legal basis
Retention period
User feedback and satisfaction data – including ratings and plain text feedback on how we can improve our services.
We process, monitor, review, store, and analyze such content, including via automated means.
To improve our Sites and services.
We rely on our legitimate interest in operating, managing, and improving our Sites and services.
10 years

Any Personal Data that Reroles obtains from other third-party sources will be processed by Reroles in accordance with this Privacy Policy and all applicable laws.

Additional Purposes and Disclosures of Information

Site activity recording: what we do with the data

We collect, record, process, analyze, and store any and all activities you take on the Site and any and all interactions and communications you have with, on, or through the Site. We may also use third parties to collect and process this data on Reroles' behalf, in connection with our operations to improve the Sites, protect our users, and optimize our services as described further in this policy. This activity data includes: which areas of the Site you visit (including URLs), which content you view, which information you input, whether and where you click, scroll, hover-over, mouseover, or otherwise interact with or communicate with or through the Site, the timing of each activity, and time spent on each activity. We collect this data from everyone using the Site, including users of private browsing mode, “incognito mode,” or similar modes. We use vendors as an extension of the Site to collect, record, process, analyze, and store this data.

We process your activity on the Site to help us better understand how you use them. This helps us improve and inform the products and services we offer. All of which allows us to help you find opportunities.

Because it’s critical to how our sites operate, if you do not want your actions to be collected, recorded, processed, analyzed, or shared in this way, you may need to cease using our sites.

Who we share your data with

Transfers of Information to Service Providers

We use third parties to perform services in connection with our operations, to improve the Site and our services, products, and features, to protect our users and better understand their needs, and to optimize our services and our users’ experiences. By using our Site, you acknowledge Reroles' use of such third-party service providers, including, but not limited to, for the purpose of collecting, processing, analyzing, and recording your activity on, interaction with, and communications with, or through our Sites. This includes: which areas of the Site you visit (including URLs), which content you view, which information you input, whether and where you click, scroll, hover-over, mouseover, or otherwise interact with or communicate with or through the Site, the timing of each activity, and time spent on each activity. Our service providers collect this data from everyone using the Site, including users of private browsing mode, “incognito mode,” or similar modes.

We process your activity on the Site directly or through service providers to help us better understand how you use them. This helps us improve and inform the products and services we offer. All of which allows us to help you find opportunities.

All transfers of information to third parties are covered by appropriate data agreements and, in the case of cross-border data transfers, legal mechanisms for doing so. We transfer data to service providers for the following reasons:

  • Improving our services - Service providers use cookies and other technologies to determine user preferences. We do so on the legitimate interest to improve our services.
  • Maintaining quality and protecting users - Sharing information with service providers to detect and prevent fraud. We do so on the legitimate interest in preventing fraud.
  • Facilitating payments - To check credit, effect payment, and service your account. Legal basis is on the Performance of a contract.
  • Storage - Cloud service providers that host and store our data. Legal basis is on the Performance of a contract.
Transfers of Information to partners

Reroles occasionally works with partners who are involved in helping users find opportunities. These partnerships introduce users to Reroles and our services. These types of partnerships help Reroles understand the needs of users and how we can improve our services for diverse audiences. In some instances, Reroles shares limited information back to our partners about users. For example,  confirmation that a user has used one of our Sites successfully. We strive to help all users but we are primarily a website, so these partnerships help us reach audiences that may not come to Reroles through regular internet use. These partners may advertise their services in partnership with Reroles. For the avoidance of doubt, where partners are co-branded on the site, each entity is a separate controller of your Personal Data.

Transfers of Publicly Available Information

When users post content on the Site in a manner that is intended to make that content searchable by individuals, Reroles reserves the right to aggregate and share that information with third parties. Reroles also reserves the right to share information aggregated from public sources in this capacity.

Transfers of information from service providers

Reroles may collect and use information about users obtained from third-party platforms such as social networking sites for the following purposes:

  • To classify and quantitatively understand the number of responses and spread of marketing campaign measures;
  • To monitor the reputation of Reroles' services to understand what is appreciated and what is not, and use this information in communication plans;
  • For early detection of improvements to the service, monitoring of user feedback, and planning of countermeasures;
  • To provide support for users who do not know how to use Reroles' services;
  • To find product defects (e.g., “When I try to access, it displays a 501 error and I can’t use it” or “I can’t reach out to a Post”) and escalate the issue to the development team
Links to Third-Party Sites

The Site may make available links to other third-party websites. When you click on such links, you may leave our Site. Your web browser may also disclose to the third-party website the URL of the Sites page you clicked from, and this URL may include search terms and filters you used on the Sites.

Reroles is not responsible for the privacy practices of third parties. Please consult their individual privacy policies to learn more.

Security

Reroles uses reasonable security measures to help protect your personal data. Reroles intends to make your experience as secure as possible by protecting personal data covered by this policy against loss, misuse, alteration, or unauthorized access. We perform regular vulnerability assessments of our systems and network to help protect your personal data. However, no method of transmission or method of electronic storage of information via the Internet can be 100% secure. Where the security of your information is beyond our control, we cannot guarantee the privacy of such information.

Cookies and Tracking technologies

When you visit the Site and in some of our advertisements on third party websites we use cookies, web beacons, and other similar technologies, for measurement services, better targeting advertisements, and for marketing purposes. Please see our Cookie Policy for further detailed information regarding our use of cookies including how you can control the use of these cookies via your browser settings, including, where you wish to opt-out of our use of unnecessary cookies.

Do Not Track Requests

We do not respond to the browser “Do Not Track” (DNT) signal if enabled by the user in their web browser. When third parties that we have integrated into the Site set or read their own third-party cookies, they may or may not respond to the DNT signal.

Acquisitions and other reorganizations

Information collected pursuant to this Privacy Policy, including Personal Data, may be disclosed to one or more third parties in connection with any change of ownership or control in Reroles' business (whether by merger, acquisition, sale, or otherwise), or any other reorganization or joint venture, or assignment, transfer or other disposition of all or any portion of our business, assets or stock (including in connection with any bankruptcy or similar proceeding), and any such information may be used by such third party in accordance with this Privacy Policy until you are otherwise notified. Equally, information collected pursuant to this Privacy Policy, including Personal Data, may be disclosed to one or more third parties in connection with any acquisition or merger carried out by Reroles of such third parties.

Your personal data rights

As a user of our Site, you may have certain Personal Data rights. All users of Reroles, regardless of location, may exercise these rights with some limitations, as set out in this Privacy Policy. These rights are provided only to human account holders, and are not available to other legal entities, except as required by law. If permitted by the law, a third-party is able to make a request on your behalf.

We verify all requests through email before actioning them and reserve the right to deny a request where we are unable to verify your identity satisfactorily. This also applies to requests submitted on your behalf by someone else.  ​​

If you have any queries or complaints about how we process your Personal Data, we encourage you to contact us.

The Right of Access to and Portability of Your Personal Data

You may make a formal request to access (also referred to as the “right to know”) your Personal Data by sending an email to support @ reroles.com (remove spaces when sending email) from the email address associated with your account.

You have the right to request that we disclose the Personal Data we collect, use, disclose and “sell” or “share” about you. We will provide your Personal Data to you in a portable format. This enables you to take your data from us in an electronically usable format and to transfer your data to another party in an electronically usable format. If you have interacted with a Site using more than one email address, please submit a separate request for each email address so that we may provide this personal data as well.

The Right to Rectify Your Personal Data

You have the right to rectify (update or correct) your Personal Data. You can modify much of your Personal Data by editing your account profile information directly.

You may also make a formal request to have Reroles rectify any inaccurate, incomplete, or outdated Personal Data on your behalf by sending an email to support @ reroles.com (remove spaces when sending email) from the email address associated with your account.

The Right to Delete Your Personal Data

You have the right to request that we delete your Personal Data. Also known as the “right to erasure”. You may request the permanent erasure of your Personal Data processed by our site by sending an email to support @ reroles.com (remove spaces when sending email) from the email address associated with your account.

Where Reroles uses a third-party vendor to process Personal Data controlled by Reroles, we will pass on your request to these vendors and make reasonable requests to inform other controllers of your Personal Data of your request.

The Right to Object to or Restrict the Processing of Your Personal Data

You have the right to object to and to request the restriction of the processing of your Personal Data.

Where we rely on legitimate interests as a legal basis to process your Personal Data, you can object to this processing and request that we no longer process your Personal Data in this way, unless we have compelling legitimate grounds which override your rights.

You also have the right to object to automated processing, including decision-making and profiling, which produce a legal effect or similarly significant effects.

Withdrawing Consent

Where we rely on your consent to process your Personal Data, you have the right to withdraw your consent at any time. Instructions on how to withdraw consent will be explained to you at the time that you are asked to provide your consent.

If you have consented to provide location information via a mobile app, you may turn off your location services on your device at any time. You may also contact support @ reroles.com (remove spaces) to inform us that you are withdrawing your consent. Please note that any processing that we have carried out before the withdrawal of your consent remains lawful.

Opting Out Rights

You may have the right to opt-out of certain Personal Data processing. If you wish to adjust all of your Post Alerts, you can contact us to do so.

  • Marketing messages - If you wish to opt-out of a particular marketing email, you may do so by clicking “unsubscribe” (or an equivalent action) where applicable. Please note that this will only opt you out of that particular type of marketing message. In addition, you may opt out of all marketing messages by sending an email to support @ reroles.com (remove spaces when sending email). We will comply with your request as soon as reasonably practicable, and in accordance with applicable laws. Finally, please note that we may still send other non-marketing messages to you, such as administrative messages.
  • Conversion Tracking - We perform conversion tracking to improve our understanding of your application journey. You may opt out of conversion tracking by opting out of our web beacon. If you would like to opt out of our web beacon, please visit our web beacon opt-out page.

The Right to Non-Discrimination for Exercising Your Rights

We will not discriminate against you for exercising any of your rights.

Limitations

These rights may be subject to certain limitations, as provided for by applicable laws in relevant markets. Requests will be completed within the time allotted by relevant regulations, which starts to run from the point of us confirming your request. Where permitted, please note there may be a charge for subsequent requests from the same individual, which will be determined by Reroles and only imposed to the extent permitted by applicable law.

Please also note that deleting your Personal Data held by Reroles does not affect messages we process on behalf of others in connection with their use of Reroles' Relay Service and they may continue to have access to all messages sent to or received from you.